:: FREQUENTLY ASKED QUESTIONS ::

Q. What do I get for my money?
A.  A proven system that is simple, quick, mobile, and guaranteed!  We hear over and over again about people going to seminars to hear the big financial experts and motivational speakers…to leave very excited and motivated (plus a lot of cd’s and books that quickly become lost or forgotten) but never a SYSTEM to do all the things that the speakers are saying to do. 

The #1 recommendation all Financial Experts say is to track your spending.  If you don’t know where your money is being spent, you can never manage or control it. 

The Expense Tracker provides convenience, simplicity (no whistles and bells), and a simple way to talk expenses via any phone.

Q. Why is The Expense Tracker any different than budget software like QuickBooks, Quicken, or Budget Planners?
A.  We provide a simple way to talk any expense via phone as you are away from your computer, it auto deducts from your spending plan, then immediately tells you how much you have left in that spending category for the month.  All other expense tracking systems are historical.  By the time a user sits down to become a data entry clerk at the end of the month…they have already overspent!  Same with credit cards…by the time you receive the statement, you have already overspent.
The key to being successful is having the information at your fingertips and knowing where you are at with your money and spending plan before you spend…that’s powerful!

Q. Why should I trust your company?
A. We have been in business for over 15 years and have over 16,000 customers that include companies like Boeing, Hewlett-Packard, Procter & Gamble, 3M, Philips, and many more…

We have now made our products available to consumers with a price that is cost effective.

Q. What requirements do I need to use The Expense Tracker?
A.  Willingness to get out of Debt!  Want to make a change and feel the power of having control over your money.

-A computer with internet access (and a phone if you want to call in any spending.)

No Software to download

Q.   How do I sign-up?
A.  On The Expense Tracker website (www.TheExpenseTracker.com), click the Sign-up button.  If you have received an email with a link to sign-up, please click that link to simplify sign-up and make sure you get any discounts available to you.

Q.  Do you have to have an organization name and tax ID to sign up for the system?
A.  No.  This information is optional and used for Non-Profit (501(c)) organizations.  Leave blank if it doesn’t apply to you.

Q.  Why does the system verify the last 4 digits of my phone number?
A.  For security purposes during a call, the system will use caller-id to verify who is calling based on the phone numbers you entered during the signup process and then match it to the User ID you enter.  If you call from a different phone number, the system will ask you to enter the last 4 digits of the main phone number to make sure that it is really you calling.

Q.  Why is an Email address needed during sign-up?
A.  This email address will be used when a confirmation statement is sent after sign-up is complete.  The email will also be used for daily and monthly balance emails and any correspondence required from The Expense Tracker team regarding maintenance, upgrades, etc.  Your email address will never be sold.

Q.  What is a Plan code and Referral code?
A.  Plan codes determine pricing discounts.  If you have received a link via email, it may include a built-in plan code.  Referral codes connect you to others already on The Expense Tracker.  If someone, for example, from ABC company sends you a link with a built-in plan and Referral code, you would get the price they have negotiated with The Expense Tracker and you would see their logo in the top left of every page.  You would also receive communications from them, using the banners on each page and on the daily/monthly emails.

Q.  What if I don't have a credit or debit card.  How can I pay for the system?
A.  Call 1-800-665-6803 and ask for Accounting.  They can work with you to make other arrangements.

Q.  When the charge comes through my bank, who is it coming from?
A.  Your bank statement will show a charge from Voice2insight.

Q.  What should I do with the confirmation page?
A.  When you see the confirmation page, an email has already been sent to your email address.  The confirmation page has 3 very important items: (1) Your User ID number (use this number when calling in and logging into the site), (2) the phone number to call, and (3) printable cards to remind you of the category names and numbers.

Q.  What is the password used for?
A.  When you return to the www.TheExpenseTracker.com website, click the login button.  You will enter your User ID and the password you created during the sign-up process.  This password should be kept safe.  Additional users can call into the system and leave expenses using your User ID.  They do not need your password unless they are logging into the website.

Q.  Why don't we enter the income amount before taxes and have columns for taxes?
A.  This is meant to be a high-level expense tracker.  The real power of The Expense Tracker is in tracking your discretionary money.  Before you eat out, how much do you have?  How much do you spend in Gas?  How about gifts, groceries, personal care, etc.?  This is where you will find extra money.

Q.  Can I put The Expense Tracker into my “favorites”? How?
A.  In most browsers (like Internet Explorer, Firefox, Chrome, etc.) you can press (Ctrl+D) to add the current page you are visiting to your bookmarks or favorites.

Copyright (c) 2008 VOICE2insight. All rights Reserved. | VOICE2insight is a subsidiary of Prototyping Management Corporation.